Working with Cincinnati Custom Signs has been an all-around great experience. They were prompt in returning calls and emails, and getting out to the sight to see what we needed. When one sign came in from the manufacturer and the color was a little off (not their fault, it was trying to match an existing sign) they sent it back until the color was right and communicated with me the whole time. The end products for the 4 projects we used them for were very good and the customer service was as well